Tantangan Komunikasi Lintas Budaya: Analisis Face Negotiation Theory Pada PT. X
Abstract
Cross-cultural communication is very important, especially in jobs that have employees from different countries. The different "faces" shown by people from different cultures can cause obstacles in communication. PT.X is an international company dominated by Indian and Indonesian Coding Educators. Thus, this research aims to determine the face negotiation theory that occurs in the Coding Educator division and to determine the barriers to cross-cultural communication in the Coding Educator division. The research method used is a qualitative method using a case study approach. Data collection was carried out through in-depth interviews and literature study. The research results show that the Indian and Indonesian Coding Educators at PT. Barriers were also found in communicating between Indian and Indonesian Coding Educators at PT.X, namely differences in communication styles, accents and perceptions.
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