Pendampingan Pimpinan Cabang ‘Aisyiyah Sukodono melalui Implementasi Web sebagai Media Informasi dan Layanan Digital

Authors

  • Faozen Faozen Universitas Muhammadiyah Jember
  • Juhanda Juhanda Universitas Muhammadiyah Jember
  • Edhi Siswanto Universitas Muhammadiyah Jember
  • Cristian Rizqi Anggraini Universitas Muhammadiyah Jember

DOI:

https://doi.org/10.36782/ijsr.v8i02.644

Keywords:

Digital Literacy, Organizational Digitalization, Social Services, Website, Women Empowerment

Abstract

Digital transformation has become an important requirement for community-based organizations to improve governance and information services. The Sukodono branch of ‘Aisyiyah faced several challenges, including the absence of an integrated information system, limited digital literacy among administrators, and unstandardized activity documentation. This program aimed to enhance the organization’s digital capacity through website development and digital literacy improvement. A needs-based participatory approach was employed with a pre-experimental one-group pretest–posttest design. The activities included digital needs assessment, CMS-based website development, content management training, social media integration, and three months of intensive mentoring. The participants consisted of 18 active administrators. The results show that the organizational website was successfully developed and utilized as a digital information hub, reaching 1,428 users within the first three months. The average digital literacy score increased from 58.1 to 87.2 after the intervention. In addition, content publication frequency improved, and social media integration contributed to increased digital visibility, as reflected in higher follower growth and engagement rates. The implementation of documentation SOPs also improved activity recording consistency from 38% to 100%. These findings indicate that a needs-based and participatory intervention can gradually improve digital capacity and information systems within community organizations. However, the results are limited to a small organizational scope and a relatively short implementation period, suggesting the need for long-term evaluation to assess sustainability.

Downloads

Download data is not yet available.

Author Biographies

Faozen Faozen, Universitas Muhammadiyah Jember

Program Studi Pengelolaan Usaha Rekreasi

Juhanda Juhanda, Universitas Muhammadiyah Jember

Program Studi Pengelolaan Usaha Rekreasi

Edhi Siswanto, Universitas Muhammadiyah Jember

Program Studi Ilmu Pemerintahan

Cristian Rizqi Anggraini, Universitas Muhammadiyah Jember

Program Studi Pengelolaan Usaha Rekreasi

References

Asif, M., Yang, L., & Hashim, M. (2024). The role of digital transformation, corporate culture, and leadership in enhancing corporate sustainable performance in the manufacturing sector of China. Sustainability, 16(7), 1-31. https://doi.org/10.3390/su16072651

Bharadwaj, A., Sawy, O. A. E., Pavlou, P. A., & Venkatraman, N. (2013). Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37(2), 471–82. https://doi.org/10.25300/MISQ/2013/37:2.3

Delone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Djatmiko, G. H., Sinaga, O., & Pawirosumarto, S. (2025). Digital transformation and social inclusion in public services: A qualitative analysis of e-government adoption for marginalized communities in sustainable governance. Sustainability, 17(7), 1-28. https://doi.org/10.3390/su17072908

Helsper, E. (2021). The digital disconnect: The social causes and consequences of digital inequalities. SAGE Publications Ltd.

Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social Media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005

Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 1-16. https://doi.org/10.1016/j.giq.2019.06.002

Nugroho, F., Fauzi, A. A., Firdaus, R., & Marna. (2024). The role of digital transformation in enhancing organizational performance in multisectoral industries. Jurnal Syntax Transformation, 5(11), 1263–1272. https://doi.org/10.46799/jst.v5i11.1022

OECD. (2020). Digital. https://www.oecd.org/en/topics/digital.html

Qiao, G., Li, Y., & Hong, A. (2024). The strategic role of digital transformation: Leveraging digital leadership to enhance employee performance and organizational commitment in the digital era. Systems, 12(11), 1-17. https://doi.org/10.3390/systems12110457

UN Women. (2020). The digital revolution: Implications for gender equality and women’s rights 25 years after Beijing (Discussion paper). https://www.unwomen.org/en/digital-library/publications/2020/08/discussion-paper-the-digital-revolution-implications-for-gender-equality-and-womens-rights

Van Dijk, J. (2020). The digital divide. Polity Press.

Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003

Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Harvard Business Review Press.

World Bank. (2024). Digital development global practice: Digitalization is the transformative opportunity of our time. https://thedocs.worldbank.org/en/doc/b16e2ba1cb754ab47a2dd1b214dd374e-0400062023/original/DigitalDevelopmentBrochure.pdf

Published

2026-06-22

How to Cite

Faozen, F., Juhanda, J., Siswanto, E., & Anggraini, C. R. (2026). Pendampingan Pimpinan Cabang ‘Aisyiyah Sukodono melalui Implementasi Web sebagai Media Informasi dan Layanan Digital. Indonesian Journal for Social Responsibility, 8(02), 141–155. https://doi.org/10.36782/ijsr.v8i02.644