How the Digital Endorsement Campaign Affects Student’s Attitude towards a Cinema Theater Brand

The Case of #JajanAsyikXXI on Instagram

  • Qisti Qasthari Hiip Indonesia
  • Wahyuni Pudjiastuti Universitas Indonesia
Keywords: Brand attitude, celebrity endorser, social media, cinema brand, XXI

Abstract

The rapid number of social media users and changes in consumer behavior today requires marketers to adapt quickly. The use of celebrity endorser "Titan Tyra" in the #JajanAsikDiXXI campaign on Instagram is one of XXI's digital promotional activities. This study measures the effect of celebrity endorser characteristics "Titan Tyra" in the #JajanAsikdiXXI campaign on the attitudes of Communication Science students at Bakrie University toward the XXI brand. This research uses a quantitative approach with an explanatory case study method. The data was collected using questionnaires, observation, tracing professional documents, and digital documentation. The distribution of questionnaires was carried out to 86 active students of Communication Science at Bakrie University using cluster random sampling where the clusters used were classes from each course that took place in the even semester of 2019/2020. The results showed that all the characteristics of celebrity endorsers attached to Titan Tyra had a significant and simultaneous influence on the attitudes of active students of Communication Science at Bakrie University towards the XXI brand. This research is worthwhile to provide insight to marketers about promotional activities using celebrity endorsers to increase positive brand attitudes.

Downloads

Download data is not yet available.

Author Biographies

Qisti Qasthari, Hiip Indonesia

Creative strategist at Hiip Indonesia. She graduated from the Department of Communication Science, Bakrie University, Jakarta, Indonesia. Her interests include social media communication, digital engagement and campaign, creative strategy, and marketing communications.

Wahyuni Pudjiastuti, Universitas Indonesia

Lecturer and researcher at the Department of Communication Science, University of Indonesia (UI). Her interests include quantitative communication research, statistics, marketing communication, branding, and consumer behavior.

References

Andani, F. (2019, January 16). Keluhan mengenai XXI [Complaint on XXI]. Twitter [Tweet on Twitter]

Arikunto, S. (2011). Prosedur Penelitian [Research Procedure]. Penerbit PT. Rineka Cipta

Cinema21. (2019, December 22). Postingan Menu Baru [New Menu Posts]. Instagram. [InstagramPost].

Cinema21. (n.d.). Profile Cinema21. 21Cineplex.com. [Website]

Cravens, D.W. (2013). Strategic Marketing. McGraw-Hill

Harsono, F. H. (2019, December 26). Popularitas Minuman Boba di Indonesia Melejit Selama 2019. Liputan6.com [OnlineMedia].

Hiip. (2020). Profile Influencer: Titan Tyra. Professional Document.

Kertamukti, R. (2015). Strategi Kreatif Dalam Periklanan: Konsep, Media, Branding, Anggaran [Creative strategy in advertising: concept, media, branding, budget]. Rajawali Pers

Kingsnorth, S. (2016). Digital marketing Strategy: An Integrated Approach to Online Marketing. Kogan Page

Kotler, P. & Gary, A. (2012). Prinsip-prinsip Pemasaran [Principles of Marketing]. Erlangga.

Lee, M., & Johnson, C. (2011). Prinsip-Prinsip Pokok Periklanan dalam Perspektif Global [Basic Principles of Advertising in Global Perspectives]. Prenada Media.

Legasari, V. E., Indarti, S. & Restuti, S. (2013). Pengaruh Daya Tarik Iklan, Kreativitas Iklan dan Kredibilitas Endorser Terhadap Efektivitas Iklan dan Sikap Konsumen Pada Sabun Pemutih Wajah Merek Oil of Olay di Kota Pekanbaru [The effect of advertising attractiveness, advertising creativity and endorser credibility on advertising effectiveness and consumer attitudes towards the Oil of Olay facial whitening soap brand in Pekanbaru city]. Jurnal Ekonomi, 21(3), 1-15 [CrossRef].

Muthohar, M., & Triatmaja, A. R. (2013). Pengaruh Endorser Ulama Terhadap Sikap Dan Minat Beli Konsumen [The influence of ulama endorsers on consumers' attitudes and purchase interests]. Jurnal Bisnis dan Ekonomi JBE, 19(1), 86-99 [GoogleScholar].

Nursatyo & Rosliani, D. (2018). Strategi Komunikasi Pemasaran Digital Situs Pembanding Harga Telunjuk.com [Digital marketing communication strategy of the price comparing site Telunjuk.com]. Expose: Jurnal Komunikasi, 1(2), 46-67 [CrossRef]

Purwana, D., Rahmi, R., & Aditya, S. (2017). Pemanfaatan Digital marketing Bagi Usaha Mikro, Kecil, dan Menengah (UMKM) di Kelurahan Malaka Sari, Duren Sawit. Jurnal Pemberdayaan Masyarakat Madani, 1(1), 1-17 [CrossRef].

Pughazhendi, A & Ravindran, D.S. (2012). A Study on the Influence of Using Celebrity Endorsements on Consumer Buying Behaviour in Tamil Nadu, India. Journal of Research in International Business Management, 2(4), 89-96 [GoogleScholar].

Rosi, F. & Andjarwati, A. L. (2018). Analisis Perbandingan Pengaruh Endorser terhadap Sikap pada Merek Shampo Sunsilk dan Shampo Pantene [Comparative analysis of the endorser influence towards brand attitude of Sunsilk and Pantene shampoos]. BISMA (Bisnis dan Manajemen), 6(1), 32-40. [CrossRef].

Ryan, D. (2015). Understanding Social Media How to Create a Plan for Your Business that Works. KoganPage

Schiffman, L. G., & Kanuk, L. L. (2010). Consumer Behavior, 10th Edition. Pearson Education.

Sekaran, U. (2017). Metodologi Penelitian Untuk Bisnis [Research Methodology for Business]. Salemba Empat

Soesatyo, N., & Rumambi, L. J. (2013). Analisa Credibility Celebrity Endorser Model: Sikap Audience Terhadap Iklan dan Merek Serta Pengaruhnya Pada Minat Beli “Top Coffee” [Analysis of celebrity endorser credibility model: audience attitudes towards advertisements and brands and their influence on buying interest "Top Coffee"]. Jurnal Manajemen Pemasaran, 1(2), 1-12 [GoogleScholar].

Published
2020-07-03
How to Cite
Qasthari, Q., & Pudjiastuti, W. (2020). How the Digital Endorsement Campaign Affects Student’s Attitude towards a Cinema Theater Brand: The Case of #JajanAsyikXXI on Instagram. Jobmark: Journal of Branding and Marketing Communication, 2(1), 9-23. https://doi.org/10.36782/jobmark.v2i1.55